As an ISO-9001-2015 certified company we have the highest quality standards for our products, systems and services. Although first-line after sales and service is carried out by distributors, Observator also has a service department with well-trained and equipped service engineers.
Q: Where can I find the contact details of the distributors?
A: Please take a look at the distributors page.
Q: How can I contact Observator’s service department?
A: Please use the contact information below to contact our service department:
Q: Can I have my instruments checked and/or calibrated by Observator?
A: Yes, that’s possible. We have an in-house calibration facility. More information about our service and calibration department can be found on this page.
Q: How can I send, for example broken, instruments to Observator?
A: Please complete the RMA request form and follow the instructions.
Q: Where can I find the available manuals?
A: Please take a look at the this page.
Q: Where can I find the available software?
A: Please take a look at this page.
Q: Where can I find the terms and conditions?
A: Please take a look at this page.
Q: How do I get an account for observator-docs.com?
A: Please send your request to communicatie@observator.com.
Please take a look at the distributors page.
Please use the contact information below to contact our service department:
Telephone number: +31 (0)180 463411
E-mail address: service@observator.com
Yes, that’s possible. We have an in-house calibration facility. More information about our service and calibration department can be found on this page.
Please complete the RMA request form and follow the instructions.
Please take a look at the this page.
Please take a look at this page.
Please take a look at this page.
Please send your request to communicatie@observator.com.
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